Privacy & Cookie Policy
Ztech IT Services & Consulting, a trading division of Zerocart Group Ltd, is the data controller for this website. This notice explains what we collect, why, and the control you have — written in plain language, in line with UK GDPR and the ICO's guidance.
What we collect
Details you send us directly — your name, email, phone number and the project information in your enquiry — plus limited technical data such as approximate location, device type and pages visited.
Why we use it
To reply to enquiries and deliver agreed work (legitimate interests and contract), to keep the site secure, and — only with your consent — to measure analytics and marketing performance.
How long we keep it
Enquiries are kept for up to 24 months from our last contact. Client project records are kept for as long as needed for the engagement plus statutory accounting periods.
Cookies we use
Non-essential cookies are blocked until you opt in through our banner. Rejecting them has no effect on the site's functionality. You can change or withdraw your choice at any time.
| Category | Purpose | Consent | Retention |
|---|---|---|---|
| Strictly necessary | Page routing, security and remembering your cookie choice. | No consent required (PECR exemption). | Session, or 12 months for your stored consent record. |
| Analytics | Aggregated, anonymous statistics on page views and journeys. | Set only after you opt in. | Up to 14 months. |
| Marketing | Campaign measurement and personalised advertising on other platforms. | Set only after you opt in. | Up to 13 months. |
Your rights
- Be informed about how your data is used
- Access a copy of the data we hold about you
- Rectify inaccurate or incomplete data
- Erase data where there is no ongoing lawful reason to keep it
- Restrict or object to certain processing
- Data portability for information you provided to us
- Withdraw consent at any time, including cookie consent
Contact & complaints
To exercise any right, or to ask a question about this notice, email ztechitservices@gmail.com or call +44 7442 385067. We respond within one month.
We never sell your data. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Ztech IT Services & Consulting — a trading division of Zerocart Group Ltd, registered in Scotland, UK. Glasgow, Scotland, UK.